Food & Beverage Manager ( Sicily )
5 giorni fa
Competitive salary (55-60 k according to the experience) + Bonus 25% + Accommodation allowance: 500€
A great opportunity to join as a F&B Manager at a Luxury 5 star hotel in Sicily.
Requirements
- Dynamic, curious and exhibits a passion for excellence
- 5 years’ work experience in a similar role in the luxury hospitality business
- International experience in F&B will be considered a plus
- Hotel School degree or similar
- Strong knowledge of F&B trends and best practices in the luxury F&B business
- Excellent written & verbal communication skills in English
- Ability to solve problems efficiently
- Excellent communication and leadership skills
- Emotional intelligence, interpersonal and influencing skills
- Organizational skills
- Guest oriented
The position is based in Sicily and the contract is permanent and full time. You must possess the legal right to work in Italy / EU.
Main responsibilities:
- Responsible for delivering F&B related activities and achieving or exceeding hotel targets in terms of guest satisfaction, quality assurance, and financial metrics;
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards;
- Preserve excellent levels of internal and external customer service;
- Responsible for creation and delivery of short- and long-term F&B plans and strategies;
- Design exceptional and innovative restaurant concepts, purchase goods, china, etc., and continuously make necessary improvements;
- Identify customers’ needs and respond proactively to all of their concerns;
- Lead F&B team by attracting, recruiting, training, and appraising talented personnel;
- Establish targets, KPIs, schedules, policies, and procedures;
- Maintain positive customer relationships, process complaints, and respond to customer needs;
- Responsible for the implementation of any F&B-related projects and global programs;
- Identify opportunities and develop solutions to enhance performance for all F&B aspects and operations, such as LQA and guest experience;
- Guide and train the team of heads and line staff in the efficient delivery of the highest standards of service to our guests;
- Monitor food and safety regulations;
- Responsible for the planning and operation of events and banquets;
- Create, monitor, and enforce restaurant policies, targets, and KPIs;
- Coordinate emails and restaurant bookings;
- Lead by example and act as a role model for others, exhibiting the highest levels of professionalism in all management practices;
Only shortlisted candidates will be contacted.
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