Operational Excellence Manager for Luxury Retail

1 settimana fa


Italia Adh Personal Thüringen A tempo pieno

Job Overview:
Luxury Retail Operations

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Fundamental Responsibilities:

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  • Guarantee exceptional operational standards in the store, promoting an efficient and seamless customer experience.
  • Support the Store Director/Associate Store Manager in implementing policies and procedures to optimize store operations.
  • Enhance sales floor efficiency through effective management of support roles such as Cashiers, Wrappers, and Runners.
  • Maintain a well-organized stockroom, adhering to established policies and processes.
  • Drive results-oriented initiatives to safeguard assets and minimize losses.
  • Ensure compliance with health and safety regulations and maintain the store's overall appearance.
  • Lead the digital transformation and foster employee engagement with new technologies.
  • Recruit, onboard, and develop operational support staff, fostering a coaching environment.
  • Cultivate a strong brand ambassador culture, embodying Gucci's core values.

Key Performance Indicators:

  • ">
  • Optimize store operations for maximum efficiency.
  • Sustain a high level of customer satisfaction.
  • Reduce operational costs while maintaining service standards.
  • Drive employee engagement and development.

About Us:

Gucci is a leading luxury brand that has been synonymous with quality, craftsmanship, and innovation since its inception in Florence, Italy. As part of the global luxury group Kering, we are committed to redefining luxury while celebrating our heritage. Our stores are more than just retail spaces - they're experiences that showcase our unique blend of Italian flair and modern sophistication.

Salary Estimate:

We offer a competitive salary range of approximately €80,000 - €120,000 per annum, commensurate with experience and qualifications.

What We Offer:

In addition to a rewarding salary, we provide comprehensive benefits, including medical coverage, pension plans, and opportunities for professional growth and development. Join our team and become a part of a dynamic organization that values excellence, creativity, and innovation.


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