Customer Service Assistant F/M Position

3 settimane fa


Saronno, Lombardia, Italia Hexcel Corporation A tempo pieno

Hexcel Corporation is a leader in the manufacturing of industrial fabrics and composite materials. We are currently seeking a Customer Service Assistant F/M to support our Customer Service department in Saronno, Italy.

The selected individual will be responsible for providing administrative customer service and supporting the implementation of our new ERP system (Microsoft D365). Key responsibilities include:

  • Supporting the new ERP system implementation (Microsoft D365)
  • Overseeing accurate order processing after the Customer Service PO Review
  • Supporting the Customer Service department with Credit, Debit processing and recording of goods receipt and with Receivables related tasks
  • Working with the Customer Service team in the Quotation process
  • Inputting accurate information into MS Excel spreadsheets and/or system, and uploading into SharePoint as required
  • Maintaining departmental file systems so that information can be retrieved quickly and efficiently
  • Participating to departmental assignments to maximize department efficiency
  • Handling mailing of administrative paperwork; answering telephone and handling inquiries
  • Communicating effectively in a clear and concise manner with Customer Service and sales staff
  • Supporting routine office administration tasks

Qualifications:

  • You have completed a University Degree or High School Diploma with a first similar experience
  • Good knowledge of main Microsoft Office applications, particularly MS Excel; some experience/knowledge of Microsoft Dynamics Axapta would be a plus
  • Must be an effective communicator with people at all levels of the business
  • Must be driven, enthusiastic, autonomous and self-motivated
  • Fluent English both verbally and in writing

Hexcel Corporation is a NYSE listed international producer of composite materials, reinforcements and structures serving commercial aerospace, space & defense, and various industrial markets. We are a leader in the production of honeycombs, prepregs and other fiber reinforced matrix systems, woven and specialty reinforcements, carbon fibers and aircraft structures. Our materials are used in thousands of products, making everyday life easier and safer for millions of people around the world.



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