Customer Service Representative

3 settimane fa


Saronno, Lombardia, Italia Hexcel Corporation A tempo pieno

Hexcel is a leading international producer of composite materials, reinforcements, and structures serving commercial aerospace, space & defense, and various industrial markets.

We are currently seeking a Customer Service Assistant to support our Customer Service department with various pre-post commercial back office activities, particularly in view of the new ERP system implementation (Microsoft D365).

The selected individual will be responsible for but not limited to the following obligations:

  • Support the new ERP system implementation (Microsoft D365).
  • Oversee accurate order processing after the Customer Service PO Review.
  • Support the Customer Service department with Credit, Debit processing and recording of goods receipt and with Receivables related tasks.
  • Work with the Customer Service team in the Quotation process.
  • Input accurate information into MS Excel spreadsheets and/or system, and upload into SharePoint as required.
  • Maintain departmental file systems so that information can be retrieved quickly and efficiently.
  • Participate to departmental assignments to maximize department efficiency.
  • Handle mailing of administrative paperwork; answer telephone and handle inquiries.
  • Communicate effectively in a clear and concise manner with Customer Service and sales staff.
  • SUPPORT routine office administration tasks.

Hexcel is a NYSE listed international producer of composite materials, reinforcements and structures serving commercial aerospace, space & defense, and various industrial markets. The company is a leader in the production of honeycombs, prepregs and other fiber reinforced matrix systems, woven and specialty reinforcements, carbon fibers and aircraft structures. Hexcel materials are used in thousands of products, making everyday life easier and safer for millions of people around the world. The lightweight, tailorable nature of our materials has helped transform numerous industries over the past 75 years by making products lighter, stronger and faster. We are the strength within many of today's lightweight, high-performance products.



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