Operations Director

4 settimane fa


Roma, Lazio, Italia Engineeringuk A tempo pieno
About the Role

As an Operations Manager at Amazon, you will be responsible for leading a team of Area Managers and driving operational excellence across our sites. You will analyze shift performance, identify areas for improvement, and implement initiatives to enhance operational performance.

Key Responsibilities
  • Manage and develop a team of Area Managers
  • Lead operational teams on a shift, addressing issues and positively impacting site performance
  • Analyze shift performance against business objectives and implement actions to improve operational excellence
  • Collaborate with support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives to improve operational performance
A Day in the Life

You will lead shifts at one of our operational sites, serving as a key link between various teams. Your day will involve meetings, deep dives into performance and risk metrics, and mentoring and coaching your team. You will be a source of leadership and support your team to be the best managers they can be.

About the Team

Customer Fulfillment (CF) is the foundation of our business, handling over 1.5 million orders every day. We are a global team that has scaled up from a humble team of booksellers to a sophisticated operation. We are based in Fulfillment Centres, which are at the heart of Amazon's fast-paced Operations network.

Requirements
  • A degree
  • Relevant experience in successful people and stakeholder management
  • Advanced proficiency in verbal and written English and intermediate proficiency in the local language
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience in key areas of environments like production and supply chain or similar


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