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Cruise Sales Specialist

2 mesi fa

Genoa, Liguria, Italia Costa Crociere S.p.A. A tempo pieno
Unlock Your Career Potential Life at Sea

As a Cruise Sales Specialist, your primary role will involve promoting and facilitating the sale of future cruise experiences to guests on board, ensuring that monthly targets for passenger numbers and revenue are met. This position aims to maximize the conversion rate of guests who book their future voyages while traveling. With a keen business acumen, the Cruise Sales Specialist seizes every opportunity to engage with guests.

Showcase Your Enthusiasm

We embrace a culture where you can fully realize your potential by:

  • Promoting special offers and activities to guests
  • Engaging in onboard events, excursions, and gala functions to connect with guests
  • Leading informative presentations about cruise products and itineraries
  • Assisting with ship visits organized by travel agents when necessary
  • Managing back-office tasks such as booking administration
Achieve Excellence

At Costa, we prioritize teamwork and collaboration to create unforgettable guest experiences. Here’s how you can excel:

  • Adhering to and correctly implementing sales channel protocols.
  • Regularly updating the Senior Cruise Consultant, Tour Manager, Hotel Director, and Corporate Onboard Future Cruise Sales Department to ensure comprehensive coverage of all activities
  • Preparing and distributing communications (welcome letters, event invitations, virtual messages) to guests to promote sales and special offers
What Sets You Apart

The Onboard Future Cruise Sales Department seeks a passionate and committed individual to enhance their team. The qualifications for this role include:

  • Completion of secondary education
  • Experience in sales and/or customer service; tourism experience is advantageous
  • Proficiency in English at a minimum B2 level, along with Spanish, French, or German at B2 level
  • Willingness to live and work aboard a cruise ship for a contract duration of 5 months, with a commitment to working 7 days a week.
Why Choose Costa

We view your career as a journey of exploration. Embark on a path where you can discover your talents and skills, seeing each achievement as a stepping stone to your next experience.

Commitment to Diversity, Equity, and Inclusion

Costa embodies a diverse community. Both on board and on shore, each individual contributes unique insights and perspectives. We value and respect everyone for who they are. Costa is a global community where everyone is welcome.

Consider a fulfilling career in the cruise industry with Costa's Future Cruise Sales department.