Technical Service Representative
3 settimane fa
We are seeking an experienced professional to join our Customer Care team as a Technical Service Representative.
This role involves providing expert technical support to customers throughout the sales process, ensuring seamless transitions from pre-sales to post-sales activities.
Key Responsibilities:
- Provide detailed technical information to customers and internal teams to facilitate efficient sales processes.
- Pricing Support: Collaborate with colleagues to prepare accurate quotes that meet customer needs and company standards.
- Post-Sales Support: Respond to customer inquiries and resolve issues in a timely manner.
- Communication: Build strong relationships with customers through effective communication.
- Plant Coordination: Liaise with production teams to ensure prompt delivery of products.
- Reporting: Utilize Excel to analyze data and identify opportunities for process improvement.
Qualifications:
- Proven experience in technical service or related field.
- Excellent communication and problem-solving skills.
Estimated Salary: €45,000 - €60,000 per year.
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