Air Dolomiti Ground Operations Coordinator

2 settimane fa


Verona, Veneto, Italia Air Dolomiti Spa A tempo pieno
Job Summary:

We are seeking a highly skilled and motivated individual to join our team as a Ground Operations Coordinator. As a key member of our Ground Operations team, you will be responsible for remotely coordinating Air Dolomiti flights irregularities, including cancellations, delays, and diversions. You will also perform airport spot checks to meet and maintain targets as per our Service Level Agreement with handling airport providers. Additionally, you will support airports in the Air Dolomiti network in the correct application of company procedures, as outlined in our Ground Operations Manual.

Key Responsibilities:
Coordinate Air Dolomiti flights irregularities, including cancellations, delays, and diversions
Perform airport spot checks to meet and maintain targets as per our Service Level Agreement
Support airports in the Air Dolomiti network in the correct application of company procedures
Monitor extra handling costs to implement cost-cutting measures during irregularity handling

Requirements:
High school diploma or higher
Fluent English (both written and spoken)
Good IT knowledge (MS Office)
Social skills (teamwork, effective communication)
Analytic approach and problem-solving skills
Motivation, open-mindedness, and target orientation
Availability to work shifts
Willingness to travel frequently for short periods

Preferred Qualifications:
Airport customer service and/or ramp dispatcher experience

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