Air Dolomiti Ground Operations Coordinator

4 settimane fa


Verona, Veneto, Italia Air Dolomiti S.P.A. A tempo pieno

Job Summary: We are seeking a highly skilled and motivated individual to join our team as a Ground Operations Coordinator. As a key member of our Ground Operations team, you will be responsible for remotely coordinating Air Dolomiti flights irregularities, performing airport spot checks, and supporting airports in the correct application of company procedures.

Main Responsibilities:

  • Remotely coordinate Air Dolomiti flights irregularities, including cancellations, delays, and diversions.
  • Perform airport spot checks to meet, maintain, and deliver targets as per Service Level Agreement between Air Dolomiti and handling airport providers.
  • Support airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual).
  • Monitor extra handling costs to implement cost-cutting measures during irregularity handling of Air Dolomiti flights.

Requirements:

  • High school diploma or higher.
  • Fluent in English (both written and spoken).
  • Good IT knowledge (MS Office).
  • Social skills (teamwork, effective communication).
  • Analytic approach and problem-solving.
  • Motivated, open-minded, and target-oriented.
  • Availability to work shifts.
  • Willingness to travel frequently for short periods.

Preferred Qualifications:

  • Airport customer service and/or ramp dispatcher experience.


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