Aftersales Service Manager for Industrial Vehicles
2 settimane fa
Job Description
BAUMANN is a world-class manufacturer of sideloaders with a reputation for innovation and high design and productivity levels.
We are looking for an Aftersales Service Manager for Industrial Vehicles to lead our Service and Spare Parts Department.
Key Responsibilities
- Lead the Service and Spare Parts Department
- Guarantee an excellent spare parts delivery service
- Manage service-related customer concerns
- Maintain industry-leading customer satisfaction levels
- Document and resolve claims with dealers
- Prepare customer repair estimates and quotes
- Resolve customer disputes
Requirements
- Experience in Heavy Equipment, Mining, or Electrical/Mechanical Engineering
- Technical understanding of equipment operation and repair
- Knowledge of customers and distributors
- Full proficiency in English and Italian
Location
Cavaion Veronese, near Verona and Garda Lake
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