Operations Manager

2 settimane fa


Roma, Lazio, Italia Docplanner A tempo pieno
Job Title: Operations Manager - AI Strategy

We are seeking a highly skilled Operations Manager - AI Strategy to join our team at Docplanner. As a key member of our AI Area, you will be responsible for co-building new AI-focused ventures and products, from idea to initial scale.

Key Responsibilities:
  • Co-create the concept, validate it, improve, and scale while cooperating with the cross-functional AI area team and the local team in Italy.
  • Test business ideas in real life, execute experiments, and analyze product usage, customer feedback, and provide insights and ideas based on them.
  • Talk to potential partners, customers, users, and onboard initial groups of them, gathering feedback from them.
  • Run experiments with AI/LLM tools and provide recommendations.
Requirements:
  • 3+ years of relevant experience in project management, customer success, product management, research, ideally in a high-growth environment.
  • Excellent project management capabilities, organized, systematic, and detailed with a focus on results.
  • Experience in analyzing customers' pains and needs, validating hypotheses, running market experiments, scoping product/service, setting a go-to-market strategy, and taking a product to the market.
  • Native Italian and fluent in English (B2+).
What We Offer:
  • Employee Share Options Plan after 6 months of cooperation.
  • 21 paid days off per year + 4 annual days of EX Festivities + additional 36 hours per year for the third and fourth year of service that become 72 hours per year from the fourth year onwards.
  • Private Medical Insurance (only for indefinite contract).
  • Equipment needed for work on request.
Process of Getting to Know Each Other:
  • 30' Recruiter Screen Interview with Ainhoa Hameeuw - Global Talent Partner.
  • SHL assessment (a numerical reasoning assessment - standard practice for our hires).
  • 60' Interview with Felipe Wanderley, your manager in this role.
  • Business Case.
  • 30' Interview with Karol Traczykowski (VP of New Ventures AI) and Luca Pucciona (CEO MioDottore).

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