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About the Role
Hitachi Rail is seeking an experienced and skilled O&M Manuals & Training Manager to join our team. As a key member of our documentation team, you will be responsible for managing a group of technical writers to produce high-quality operation and maintenance documentation for our customers.
Key Responsibilities
- Lead a team of technical writers to produce operation and maintenance documentation, ensuring timely delivery and high-quality output.
- Develop and implement processes to ensure effective interface management between the Design and Build team and the O&M team.
- Collaborate with the Design and Build team to ensure that operation and maintenance documentation is aligned with project requirements.
- Manage the preparation and delivery of operation and maintenance manuals, illustrated parts catalogs, and training program plans.
- Ensure that technical writers have the necessary skills and knowledge to produce high-quality documentation.
- Develop and implement a plan to review and implement customer feedback on operation and maintenance documentation.
- Identify opportunities for process improvement and coordinate the implementation of changes.
- Participate in projects, bidding, and delivery phases within project schedule.
Requirements
- Minimum 3 years' experience as a project manager or people manager with a technical documentation team.
- Minimum 3 years' railway system engineering experience and knowledge of integrated systems that comprise a metro system.
- Ability to develop a working knowledge of technical products, processes, and applications.
- Ability to learn new technical skills quickly.
- Knowledge and experience in application of railway Technical-Logistic support documentation, associated with any technical system, either rolling stock and/or a rail vehicle.
- International experience and ability to manage international projects.
- Knowledge and ability to review maintenance documentation from sub-suppliers.
- Techniques and ways to handle the relationship with a supplier in an integrated supply chain approach.
- Willing to cover a global role.
- Excellent communication skills.
- Person who is easy to work with.
- Negotiation Skills.
- Leadership Skills.
- Experience in modern Lean and Agile Organization.
Desired Skills
- Operation and Maintenance Processes
- RAMS and Maintenance Plan process
- Planning and organization
- Experience in editing software programs
Education / Qualifications
Electrical, Electronic, Mechanical Engineering
Languages
English Proficiency
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.