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Customer Development Manager Dairy Market

2 mesi fa


Origgio, Lombardia, Italia Caldic A tempo pieno
About the Role

The Customer Development Manager Dairy Market is a key position within Caldic's commercial team, responsible for driving sales growth and expanding relationships with customers and prospects in the dairy market.

Key Responsibilities
  1. Develop and execute sales strategies to achieve revenue growth and material margin targets for selected customers.
  2. Build and maintain strong relationships with key customers, identifying opportunities for growth and expansion.
  3. Responsible for pricing and quotation for own customer pool, ensuring alignment with company objectives.
  4. Lead the promotion and sales of Caldic's products, building a balanced portfolio of initiatives to drive business growth.
  5. Account ownership for selected accounts, including lead generation, initial customer contact, customer visits, contract management, and deal closure.
  6. Develop and implement account planning for key customers, ensuring alignment with company objectives.
  7. Collaborate with marketing and supply chain teams to plan and forecast segment sales, sharing information and insights to drive business growth.
  8. Gain and analyze market insights, indicators, and trends of the assigned market segment and its customers.
Decision Rights
  1. Influence individual customer pricing decisions.
  2. Influence account plans to drive business growth.
Key Performance Indicators
  1. Material margin and revenue growth.
  2. Opportunity generation and follow-up (number, value, success rate).
  3. CRM adoption and utilization.
  4. Number of customer visits and interactions.
  5. Minimum number of buying customers.
  6. Extension of share of wallet with customers.
  7. Number of new products sold and promoted.
  8. Compilation and registration of product customer potentials (market intelligence).
  9. Average sale per customer.
  10. Rate of lost customers.
  11. Quality of account plans and management information.
About You

We are seeking a highly motivated and experienced sales professional to join our team as a Customer Development Manager Dairy Market. The ideal candidate will have a strong background in sales, marketing, and business development, with a proven track record of driving revenue growth and expanding customer relationships.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders. They will also have a strong understanding of the dairy market, with knowledge of industry trends, customer needs, and competitor activity.

Requirements
  1. Bachelor's degree or master's degree in a relevant field (e.g., food science, business administration).
  2. Minimum 4-5 years of experience in sales, marketing, or business development, with a focus on the dairy market.
  3. Relevant technical knowledge and expertise in the dairy industry.
  4. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  5. Strong understanding of the dairy market, including industry trends, customer needs, and competitor activity.
  6. Proficiency in Microsoft Office, including Excel, PowerPoint, and CRM systems.
About Caldic

Caldic is a leading global distributor of food ingredients, with a strong presence in the dairy market. We are committed to delivering high-quality products and services to our customers, while driving business growth and innovation.

We offer a dynamic and supportive work environment, with opportunities for professional development and growth. Our team is passionate about delivering exceptional results and making a positive impact on our customers and the industry.