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Concierge - Four Seasons Milan

2 mesi fa

Milano, Lombardia, Italia Four Seasons Hotels and Resorts A tempo pieno

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a dedication to luxury with genuine heart.

About the Role:

We are seeking a highly skilled and experienced Concierge to join our iconic hotel, Four Seasons Milano, in Italy. As a Concierge, you will be responsible for responding to a wide range of guest needs and requests, adding your personal touches to ensure that our guests receive the highest levels of service excellence.

Key Responsibilities:

  • Respond to guest requests and needs in a timely and professional manner
  • Provide personalized recommendations and services to enhance the guest experience
  • Collaborate with other hotel departments to ensure seamless delivery of services
  • Maintain a high level of knowledge about local attractions, events, and services
  • Develop and maintain relationships with local vendors and partners

What We Offer:

Competitive salary and benefits package

Excellent training and development opportunities

Complimentary dry cleaning for employee uniforms

Meals available at our employee restaurant

Employee experience initiatives and recognition programs

Opportunities to build a successful career with global potential

Requirements:

Experience in luxury hospitality operations

Excellent interpersonal and relationship-building skills

Exceptional eye for detail and ability to multitask

Fluency in English and Italian

Legal right to work in Italy