Hotel Operations Manager
18 ore fa
Meliá Hotels International invites experienced professionals to apply for the position of Hotel Operations Manager. As a key member of our team, you will be responsible for ensuring the smooth operation of our hotels and delivering exceptional guest experiences.
We offer a competitive salary package, estimated to be around $**70,000 - $90,000 per year**, depending on your experience and qualifications. This includes a comprehensive benefits program, opportunities for career growth and development, and a collaborative work environment that values diversity and inclusion.
About the Role:
The successful candidate will have a university degree in a relevant field, such as hospitality or business administration, and at least 3-5 years of experience in hotel operations. You will have strong leadership skills, excellent communication and problem-solving abilities, and a proven track record of improving operational efficiency and customer satisfaction.
Responsibilities:
- Manage day-to-day hotel operations, including front office, housekeeping, food and beverage, and engineering departments.
- Develop and implement strategies to improve guest satisfaction, loyalty, and retention.
- Lead and motivate a team of employees to deliver exceptional service and exceed guest expectations.
- Monitor and control costs, optimize revenue, and ensure compliance with company policies and procedures.
- Collaborate with other departments to resolve issues and achieve common goals.
What We Offer:
- A dynamic and supportive work environment that encourages innovation and creativity.
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- Opportunities for professional growth and development through training and education programs.
- A generous paid time off policy, including vacation, sick leave, and holidays.
- A commitment to diversity, equity, and inclusion, with a focus on creating a workplace culture that values and respects all employees.
Career Growth Opportunities:
We are committed to helping our employees grow and develop their careers within Meliá Hotels International. With opportunities for advancement and specialization, you can explore various roles and responsibilities within the company, from department head to general manager.
Join Our Team:
If you are passionate about delivering exceptional guest experiences and driving business results, we encourage you to apply for this exciting opportunity. At Meliá Hotels International, we value our employees and recognize the importance of teamwork, collaboration, and innovation in achieving our goals.
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