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Securities Executive Account Management Internship

2 mesi fa


Milano, Lombardia, Italia Euronext A tempo pieno
Join Our Team as an Executive Account Manager Intern

Euronext Securities, a leading provider of efficient and secure financial market post-trade services, is seeking a highly motivated and detail-oriented individual to join our Executive Account Management Team as an intern. As an Executive Account Manager Intern, you will play a crucial role in supporting our main Executive Account Managers in delivering exceptional service to our clients.

Key Responsibilities:
  • Support the main Executive Account Managers in acting as the primary point of contact for all assigned clients, ensuring timely and effective resolution of queries and issues.
  • Manage client queries related to settlement, custody, and fiscal topics, providing accurate and timely responses within agreed-upon deadlines.
  • Address queries outside of the team's scope by escalating them to the relevant internal departments, ensuring prompt and satisfactory responses to clients.
  • Track and analyze client queries and responses using our ticketing tool, identifying trends and areas for improvement to optimize client relationships.
  • Prepare documentation to support Relationship Managers in Service Reviews, ensuring seamless communication with clients.
  • Contribute innovative ideas to enhance current procedures and improve day-to-day operations, driving process improvements and client satisfaction.
Candidate Profile:

We are seeking a highly skilled and motivated individual with a Master's degree in Economics or Finance. The ideal candidate will possess excellent analytical and quantitative skills, a strong team working attitude, precision, and proactivity. We value diversity and are committed to providing an inclusive and respectful work environment.

We are proud to be an equal opportunity employer and do not discriminate against individuals based on race, gender, age, citizenship, religion, sexual orientation, gender identity, or any other protected factor.