Customer Service Representative
4 settimane fa
We are seeking a Customer Service Representative to join our team at E. Brown Management LLC. This is a full-time, home-based position that offers the opportunity to work with multiple clients, including Carnival, ADT, and Disney.
About the Role:
- Provide exceptional customer service via phone and resolve customer complaints in a timely and professional manner.
- Gain knowledge of products and services through training and certification courses.
- Document and update customer records based on interactions.
- Maintain a comprehensive knowledge base of evolving products and services.
- Participate in virtual certification courses (2-6 weeks) as required.
Key Qualifications:
- Excellent communication and interpersonal skills.
- Able to prioritize tasks and multitask effectively.
- Positive and professional demeanor.
- Ability to build rapport with clients.
- Reliable internet connection and a laptop or desktop computer connected to ethernet.
Salary Estimate: $40,000 - $60,000 per year, depending on experience.
E. Brown Management LLC is an independent call center with a variety of clients and opportunities for growth. If you are a motivated and customer-focused individual, we encourage you to apply.
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