Coordinating Customer Experience Specialist
3 settimane fa
Key Responsibilities:
• Coordinate daily activities, including customer interactions and issue resolution.
• Develop and implement process improvements to increase efficiency and productivity.
• Provide guidance and support to the team members, fostering a positive and productive work environment.
• Collaborate with internal departments to ensure seamless workflows and exceptional customer experiences.
• Ensure adherence to company policies and procedures, including GDPR regulations.
Requirements:
• Fluency in Italian and English (C2 level) is mandatory.
• At least 3 years of experience in a similar customer-facing role.
• Proven leadership and teamwork skills, with the ability to motivate and guide colleagues.
• Excellent communication, problem-solving, and analytical skills.
• Ability to adapt to changing priorities and deadlines.
Join us at LUISAVIAROMA, where you'll have the opportunity to grow professionally and personally in a dynamic and international work environment.
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