Luxury Sales Consultant
3 settimane fa
About Alexander McQueen
Alexander McQueen is a renowned British luxury fashion brand known for its modern couture and strong identity. The brand is synonymous with unbridled creativity and a celebration of emotion and human touch. Our fashion is a fusion of contrasting elements, blending femininity and masculinity, fragility and strength, and tradition and modernity.
Your Opportunity
We are seeking an exceptional Sales Consultant to join our team at the via Condotti Store. As a Sales Consultant, you will be responsible for developing and maintaining strong product knowledge and providing excellent customer service. You will understand current products, trends, and collections and ensure that customers are informed and aware. You will also be responsible for replenishing stock, maintaining high standards of merchandise and product presentation, handling customer complaints, and keeping up-to-date with customer requirements and operating procedures.
Key Responsibilities
• Develop and maintain strong product knowledge and provide excellent customer service
• Understand current products, trends, and collections and ensure that customers are informed and aware
• Replenish stock and maintain high standards of merchandise and product presentation
• Handle customer complaints and seek assistance where necessary
• Keep up-to-date with customer requirements and operating procedures
• Be aware of daily sales targets and performance against them
• Use appropriate sales techniques to ensure that sales targets are met
Requirements
The ideal candidate will have previous experience in a similar role and be fluent in English and Italian. You will also need to be able to adapt to frequent change and a high-pressure environment and have the ability to initiate contact and communication. You must be motivated by being a team player with a common goal and have excellent communication and interpersonal skills with the ability to build and maintain relationships.
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