Porto Cervo Sales and Stock Management Associate

1 mese fa


Milano, Lombardia, Italia Miu Miu A tempo pieno

Job Summary

We are seeking a highly skilled and motivated Sales and Stock Management Professional to join our team at Miu Miu. As a Sales and Stock Management Professional, you will be responsible for supporting both sales and stock management functions.

Key Responsibilities

  • Welcome and serve customers, providing an excellent in-store experience at all times.
  • Maintain and develop client relationships through an individual approach, leveraging CRM and digital tools.
  • Be proactively engaged in cross-selling with all departments and maximize sales opportunities to achieve individual sales targets and KPIs.
  • Ensure up-to-date knowledge of fashion trends and competitors.
  • Prove brand and product knowledge.
  • Deal effectively with customer complaints by liaising with the line manager when necessary.
  • Ensure and maintain the shop floor and visual display to high standards, complying with Company operational guidelines and stock procedures.
  • Contribute to ensuring a high level of security and be attentive to prevent product thefts.
  • Ensure the safety of products and valuable materials in the warehouse during handling.
  • Manage daily goods receipt, arrange merchandise according to Corporate procedures, and prepare products for the sales floor and special areas.
  • Organize, manage, and perform product counting and stock-takes.
  • Assure the right product flow tracking through the SAP system.
  • Manage product flow during repairs.
  • Manage stockroom activities related to Markdown.
  • Guarantee returns, shop-to-shop transfers, and e-commerce delivery according to corporate guidelines and deadlines.

Requirements

Fluent spoken English is expected, with other languages desirable. A high affinity for luxury products, sense of responsibility, ability to work in teams, and being organized and detail-oriented are essential. A Business/Retail Management degree or equivalent is a plus, and an interest in luxury/fashion, art, and design is highly valued.



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