Technical IT Specialist
7 ore fa
**About Us**
Stefanini, Inc. is a Brazilian company with over 35 years of experience in delivering IT services worldwide.
We have a direct presence in 41 countries, through our 70 offices located throughout the world.
We have managed to become the preferred partner of many small-to-midsize local and regional companies as well.
Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
About This Role
We are seeking an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services.
In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.
Job Responsibilities:
- Face to Face IT support of users;
- Hardware installation, movement and de-installation;
- Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
- System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
- Small project management related with new hardware or software installation;
- Software, patches and updates installation using MS SCCM;
Requirements
- 2-3 years of experience in a technical ICT environment, preferably in a Manufactory based organization;
- General End User technology knowledge;
- End User Workspace platforms (discovery, asset management, client management);
- End User Microsoft platforms (Active Directory, Office, SCCM);
- ITSM Tool Set (Ticket Management Software) preferred;
What We Offer
Our salary is approximately €60,000 per year, paid in 14 installments, and includes meal vouchers.
We also offer special referral bonuses for recommending your friends, opportunities for professional development in a stable multinational environment, exposure to an international environment as part of a multicultural team spread across Europe.
Salary:**€60,000/year
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