IT System Support Specialist

2 giorni fa


Milano, Lombardia, Italia Esss A tempo pieno

About ESSS

We are a Brazilian multinational that stands out internationally for offering complete mathematical modeling and computer simulation solutions. With almost 30 years of experience, we have offices in various countries across the globe.

Job Description

We are seeking an IT System Support Specialist to join our team. As an IT System Support Specialist, you will be responsible for managing a computerized environment, providing technical support to customers, preparing technical documentation, establishing standards, and researching computer technologies.

Key Responsibilities:

  • Provide technical support requests to internal and external customers.
  • Installation/Corrective and preventive maintenance of hardware and software.
  • Maintain asset control of software and IT equipment.
  • Participate in technical planning of actions in the area.
  • Monitor and administer network services.
  • Prepare and maintain systems documentation according to company standards.
  • Identify and implement new technologies for the IT environment.
  • Help users make better use of available equipment and applications.
  • Participate in the analysis process of new hardware and software and in the purchase and implementation process.
  • Carry out internal training, transmitting necessary knowledge for the development of activities/processes.

Required Skills and Qualifications:

  • Knowledge of Linux and Windows environments (servers/desktops).
  • Knowledge in equipment maintenance (Servers, desktops, laptops, network assets, etc.).
  • Verbal and written communication skills.
  • Organization.
  • Willingness to learn and be proactive.
  • Advanced Spanish.

Benefits:

  • Estimated salary: R$10,000 - R$15,000 per month.
  • Hybrid home-office, alternation between remote and office work.
  • Meal vouchers.
  • Flexible working hours.

About the Company

We believe that people who are passionate about what they do and engaged are what makes ESSS different. Today we are more than 300 employees who, with their skills, talents, and experiences, help form a high-performance global team, responsible for solving problems through technology. We are committed to creating an inclusive environment where everyone feels valued and respected.



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