IT Support Specialist for Premium Service Delivery
2 settimane fa
**Job Summary:**
We are seeking a highly skilled IT Support Specialist to join our team at Stefanini, Inc. as a Deskside Technician II.
**About the Role:**
In this exciting opportunity, you will play a key role in delivering exceptional customer service and technical support. You will be responsible for providing timely and professional assistance to our clients, ensuring that their IT needs are met with expertise and care.
**Key Responsibilities:**
- Provide high-level support to customers, resolving issues efficiently and effectively.
- Determine the most suitable products or services to meet customer needs, identifying opportunities for growth and improvement.
- Analyze and repair product failures, ordering and replacing parts as necessary.
- Support and maintain user account information, including rights, security, and systems groups.
- Resolve issues from Tiers 2 and 3, working collaboratively with resolver groups when necessary.
- Provide troubleshooting and problem resolution support for all network devices.
**Requirements:**
- ITIL V3 Foundation Certification (recommended).
- Microsoft Operating System / Office Certification(s) will be an asset.
- Advanced MS Office 365 skills.
- Scripting, coding skills will be considered an advantage.
- Able to solve simple hardware issues.
- iOS, Android advanced user.
- Basic networking skills.
- Knowledge of Active Directory, permissions.
- At least 5 years' experience in onsite support.
**What We Offer:**
- Competitive salary: **$60,000 - $80,000 per year**, paid in 14 installments.
- Meal vouchers.
- Special referral bonuses for recommending friends.
- Possibility of following training via Stefanini University, IT and soft skills training provided by our specialists.
- Opportunities for professional development in a stable multinational environment.
- Exposure to an international environment as part of a multicultural team spread across Europe.
**Join Our Team:**
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide. Our direct presence in 41 countries, through our 70 offices located throughout the world, allows us to offer diverse career opportunities locally and globally.
-
Service Delivery Coordinator
2 settimane fa
Milano, Lombardia, Italia Hitachi ABB Power Grids A tempo pienoJob OverviewThis role is responsible for ensuring the smooth delivery of IT support services to our customers. The successful candidate will have a strong background in IT and excellent communication skills, with the ability to work effectively with both technical and business stakeholders.About UsWe are a global technology leader advancing a sustainable...
-
IT Support Specialist for Corporate Services
3 settimane fa
Milano, Lombardia, Italia Foreign, Commonwealth & Development Office A tempo pienoThe Foreign, Commonwealth & Development Office is seeking a skilled IT Support Specialist to join its Corporate Services team in Milan.As an IT Support Specialist, you will be responsible for providing efficient IT and corporate support across the team, ensuring the smooth day-to-day running of the Consulate.Key responsibilities include:Assisting with the...
-
IT Support Specialist
4 settimane fa
Milano, Lombardia, Italia Adevinta 2021 A tempo pienoWe are seeking an experienced IT Service Desk Technician to join our team at Adevinta 2021.This role is ideal for an IT professional looking to take the next step in their career and provide high-quality support to internal users.The successful candidate will provide first and second-line support, resolving complex user issues related to hardware, software,...
-
IT Support Specialist
3 settimane fa
Milano, Lombardia, Italia Stefanini A tempo pienoJob RoleWe are seeking an experienced IT Support Specialist to join our team at Stefanini. As a key member of our support team, you will be responsible for providing top-notch customer service and technical support to our clients.Key Responsibilities:Provide technical support via phone, email, and in-personAnalyze and resolve hardware and software...
-
HR Service Delivery Specialist
1 mese fa
Milano, Lombardia, Italia Thermo Fisher Scientific A tempo pienoWithin Thermo Fisher Scientific, we are seeking an HR Service Delivery Specialist to provide first-line support for all HR queries across the employee lifecycle.Proactively handle employee enquiries in the Case Management system, ensuring high customer satisfaction and compliance with service level agreements.Maintain accurate and up-to-date information,...
-
IT Support Specialist
4 settimane fa
Milano, Lombardia, Italia Hemmersbach Gmbh & Co. Kg A tempo pienoJob Summary: We are seeking a skilled IT Support Specialist to join our team in Milan. As a Desktop Support Expert, you will be responsible for identifying, diagnosing, and resolving issues in computer hardware and software.Main Responsibilities:Provide general deskside support and imaging/re-imaging PCs and laptops.Coordinate with the third-party service...
-
Technology Support Lead
4 settimane fa
Milano, Lombardia, Italia White & Case Llp A tempo pienoJob Summary: We are seeking a highly skilled Technology Support Lead to join our team at White & Case LLP. The successful candidate will be responsible for leading and managing the provision of IT Support Services and other Technology services within local offices/regions.Key Responsibilities:Provide leadership and direction within the IT Support Services...
-
Dedicated IT Support Specialist
4 settimane fa
Milano, Lombardia, Italia Stefanini, Inc A tempo pienoWe are seeking a highly skilled Dedicated IT Support Specialist to join our team at Stefanini, Inc. In this exciting role, you will have the opportunity to work in a fast-paced environment, providing top-notch customer service and hands-on support to our clients.Key Responsibilities:- Provide excellent customer service and technical support to clients...
-
Service Delivery Specialist
1 mese fa
Milano, Lombardia, Italia Hisense A tempo pienoAs a key member of the Hisense team, you will be responsible for delivering exceptional service to our customers. Your primary focus will be on ensuring the smooth operation of our branch office, including the development, training, and management of service partners and installers.Key responsibilities include:Developing and implementing a spare parts plan...
-
IT Support Specialist
1 mese fa
Milano, Lombardia, Italia Doctolib A tempo pienoWe are seeking an IT Support Specialist to join our team at Doctolib. As a key member of our IT department, you will be responsible for providing technical support to our users, ensuring they have a seamless experience with our platform.Key Responsibilities:Receive, qualify, and process IT requests and incidents from our users.Provide level 1 support,...
-
Service Delivery Specialist
3 settimane fa
Milano, Lombardia, Italia Getinge Italia S.r.l. A tempo pienoGetinge Italia S.r.l. is seeking a Service Delivery Specialist to join its proactive and effective team. This role will be part of the 'Service' department, reporting directly to the Service Director.Key Responsibilities:Support field activities to ensure compliance with QRC rules and processes, focusing on corrective actions and compliant...
-
SAP Service Delivery Manager
4 settimane fa
Milano, Lombardia, Italia Richemont A tempo pienoService Manager SAP 4/HANAWe are seeking a skilled Service Manager to oversee the delivery of SAP 4/HANA services at our Milan HQ offices. As a key member of our IT Team, you will be responsible for monitoring IT service delivery, ensuring compliance with KPIs and SLAs, and supervising the activities of the Service Team.Key Responsibilities:Monitoring of IT...
-
IT Support Specialist
4 settimane fa
Milano, Lombardia, Italia D-ploy A tempo pienoD-ploy is a leading provider of IT and Engineering Solutions with operations throughout the EMEA region and the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients.We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical...
-
IT Support Specialist
4 settimane fa
Milano, Lombardia, Italia Foreign, Commonwealth & Development Office A tempo pienoThe Foreign, Commonwealth & Development Office seeks a skilled IT Support Specialist to join our team in Milan. We are looking for a highly motivated and customer-focused individual to provide efficient IT support to our staff.This is an exciting opportunity to work with a diverse team in a dynamic environment. As an IT Support Specialist, you will be...
-
TLC Service Delivery Specialist
3 settimane fa
Milano, Lombardia, Italia Milano Cortina 2026 A tempo pienoAbout the Role:Fondazione Milano Cortina 2026 is seeking a highly skilled TLC Service Delivery Specialist to join our team. In this role, you will be responsible for planning, designing, delivering, and managing access network infrastructure in a multidisciplinary environment.Key Responsibilities:- Planning and installation of wired and wireless networks...
-
Logistics Specialist for STEM IT
4 settimane fa
Milano, Lombardia, Italia Prysmian Group A tempo pienoJob Title: Logistics Specialist for STEM ITAbout the Role:We are seeking a highly skilled Logistics Specialist to join our team at Prysmian Group. As a key member of our STEM IT department, you will be responsible for planning and monitoring transportation and distribution activities to ensure timely delivery of goods and products.Key Responsibilities:Plan...
-
IT Support Specialist
4 settimane fa
Milano, Lombardia, Italia Panasonic Automotive Systems Europe A tempo pienoJob Description:We are seeking an IT Support Specialist to join our team at Panasonic Automotive Systems Europe. The successful candidate will be responsible for managing, installing, and maintaining IT equipment, as well as providing technical support to users.Key Responsibilities:Management, installation, and maintenance of IT equipment (workstations,...
-
Operatore Assistenza Familiare
4 settimane fa
Milano, Lombardia, Italia Premium Service A tempo pienoLa nostra azienda, Premium Service, sta cercando un Operatore Assistenza da inserire in una famiglia con 9 anziani semiautosufficienti. L'esperienza nella gestione degli anziani è essenziale per questo ruolo.Il turn di lavoro prevede giovedì e venerdì dalle 20 alle 8 e sabato dalle 14 alle 20. Il luogo di lavoro è SEDRIANO MI.Il candidato ideale sarà in...
-
IT Infrastructure Support Specialist
3 settimane fa
Milano, Lombardia, Italia Panasonic Automotive Systems Europe A tempo pienoJob SummaryAs an IT Infrastructure Support Specialist at Panasonic Automotive Systems Europe, you will play a critical role in ensuring the smooth operation of our IT systems. The role involves management, installation, and maintenance of IT equipment, administration of local networks, and providing technical support to users.Management, installation, and...
-
IT Technical Support Specialist
4 settimane fa
Milano, Lombardia, Italia Panasonic Automotive Systems Europe A tempo pieno**Job Title:** IT Technical Support Specialist**Job Summary:** We are seeking a highly skilled IT Technical Support Specialist to join our team at Panasonic Automotive Systems Europe. As an IT Technical Support Specialist, you will be responsible for the management, installation, and maintenance of IT equipment, as well as providing technical support to...