Homecare Service Representative
7 giorni fa
We are seeking a highly skilled and dedicated Homecare Service Assistant to join our team at Nippon Gases. As a key member of our Customer Service department, you will play a vital role in providing exceptional support to our customers in the homecare sector.
Key Responsibilities:- Provide telephone assistance to patients in the homecare setting, including oxygen therapy and ventilation support.
- Manage and respond to common email inquiries.
- Conduct data analysis and reporting using various software tools.
- Collaborate with internal teams, including logistics, technical support, and administration, to resolve complex issues.
- Active listening and problem-solving skills to provide timely solutions.
- High school diploma or equivalent.
- Ability to work with a high level of autonomy, with training and support.
- Strong analytical skills, attention to detail, and excellent communication skills.
- Proficiency in Microsoft Office.
- Excellent written and verbal communication skills in Italian, with intermediate English skills a plus.
Nippon Gases is a leading company in the industrial and medical gases industry in Europe, serving over 150,000 customers across various sectors. We strive to create social value through innovative gas solutions that enhance industrial productivity, human well-being, and sustainability.
What We Offer:- A dynamic and stimulating work environment.
- A ticket restaurant with a daily value of €7.
- Smart working 6 days a month.
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