Homecare Service Assistant

3 giorni fa


Milano, Lombardia, Italia Nippon Gases A tempo pieno
Job Title: Homecare Service Assistant

We are seeking a highly skilled and motivated Homecare Service Assistant to join our Customer Service team in Milano.

About the Role:

The successful candidate will be responsible for providing exceptional customer service to patients in the homecare setting, assisting with oxygen and ventilation therapy, and collaborating with internal departments to resolve complex issues.

Key Responsibilities:
  • Provide phone support to patients in the homecare setting
  • Manage shared email inboxes
  • Generate reports using various software tools
  • Collaborate with team members and internal departments to resolve issues
  • Active listening and problem-solving skills
Requirements:
  • High school diploma
  • Ability to work with a high level of autonomy
  • Seriousness, precision, and analytical skills
  • Excellent knowledge of Microsoft Office
  • Excellent written and verbal communication skills in Italian, with intermediate English skills
About Us:

Nippon Gases is a leading company in the industrial and medical gases business in Europe, serving over 150,000 customers across various industries.

What We Offer:
  • Young and stimulating work environment
  • €7 daily ticket restaurant
  • Smart-working 6 days a month


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