System Engineer

2 settimane fa

Genoa, Liguria, Italia RINA A tempo pieno

About RINA

RINA is a multinational company that provides certification, marine classification, product testing, site supervision, and vendor inspection services across various sectors. With over 5,600 employees and 200 offices in 70 countries, we offer a wide range of services, from project development to completion.

Our Business Model

We cover the full process of project development, ensuring technical, environmental, and safety sustainability. Our goal is to guarantee the success of our clients' projects.

Job Description

We are seeking a System Engineer - IT Project Manager to join our Certification Digital Development Division in Genoa, Italy. The ideal candidate will support our business in managing and developing IT tools and programs adopted by commercial, technical, and administrative functions.

Key Responsibilities

  • Collect business user requirements, ensuring stakeholder and compliance needs are met.
  • Gain business and compliance approval for IT project management.
  • Negotiate priorities with IT project managers and define development planning.
  • Manage the User Acceptance Test phase, involving users and IT project managers as necessary.
  • Train and support business users in using tools and programs, and adopting new digital solutions.
  • Support the Service Desk in identifying problems and solutions.
  • Configure standard and custom profiles, communications, layouts, forms, work plan templates, reports, and dashboards in the Salesforce platform.

Requirements

  • Bachelor's Degree in Computer Science or Computer Engineering.
  • Experience in IT project management, application design, and development activities (demand management).
  • Experience in configuring Salesforce Field Service product and APP (standard and custom configuration of profiling, communications, layouts, forms, work plan templates, reports, and dashboards).
  • Appreciated knowledge of Salesforce Commerce Cloud platform.
  • Nice to have Salesforce Certifications (e.g., administrator, APP builder).
  • English B2 or higher.
  • Nice to have knowledge of agile methodology.

Competencies

  • PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model.
  • MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions.
  • PIONEER CHANGE - Actively embrace change and benefit from the new circumstances.
  • BUILD NETWORK - Forge trust relationships, across departments, and outside the organization.
  • MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources, and constraint.
  • ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way.
  • THINK FORWARD - Capitalise on experiences and translate them into action plans for the future.
  • CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction.
  • EARN TRUST - Take everyone's opinion into account and remain open to diversity.

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