Rental Service Representative
1 settimana fa
The Role
We are seeking a detail-oriented and customer-focused individual to join our team at Indie Campers in Ferno, Milan. As a Rental Service Representative, you will be the face of our company, responsible for ensuring an exceptional level of customer service, maintaining our fleet of campervans, and troubleshooting any issues that may arise.
Key Responsibilities
- Handle incoming reservations, welcome guests, and manage check-ins and check-outs;
- Prepare and clean our campervans to ensure they are in top condition;
- Maintain our campervans, monitor maintenance needs, and perform repairs as necessary;
- Register guests, manage stock, and process payments;
- Resolve customer complaints and troubleshoot emergencies.
Requirements
- You must be a travel enthusiast with excellent communication skills and experience in Tourism, Hospitality, Retail, or Rent-a-car;
- You should be fluent in English and Italian, and eligible to work in Italy with a valid driver's license;
- You must be available to work weekends and public holidays, and possess a responsible attitude with a strong work ethic.
The Indie Commitment
- Join a young, fast-growing, and innovative company where you can make a real difference;
- Enjoy career development opportunities in Field Operations or transition to an HQ role in Lisbon or Los Angeles;
- Benefit from continuous training and coaching to develop your skills;
- Receive a competitive compensation package with Performance and Referral Bonuses;
- Enjoy free road trips to experience Indie firsthand, exploring North America, Europe, and Oceania.
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