Customer Service Representative
1 mese fa
La risorsa inserita nel ruolo di Customer Service Representative, a riporto del Internal Sales Team Leader, si occuperà di:
- Supporto alla rete vendita e partecipazione ai meeting con i clienti
- Definizione e stesura delle offerte di vendita
- Aggiornamento delle anagrafiche cliente
- Verifica di conformità di tutti i dettagli della documentazione di vendita
- Gestione dell'intero iter degli ordini di vendita
- Assistenza ai clienti
- Confronto continuo con gli altri dipartimenti interni e la produzione per aggiornamento sullo stato di avanzamento degli ordini
- Risoluzione di eventuali non conformità e reclami
- Follow up clienti per tenerli costantemente aggiornati
- Reportistica
Si ricerca esperienza pregressa nel ruolo di Customer Service, maturata in realtà operanti nel settore Sistemi di tenuta/guarnizioni o affini, o in alternativa maturata su prodotti industriali.
La conoscenza fluente della lingua inglese rappresenta un requisito necessario per i quotidiani contatti con l'headquarter all'estero.
Si richiede l'ottima padronanza del pacchetto Office e in particolare di Excel.
Completano il profilo attitudine commerciale, proattività, precisione, forte attitudine al team working e a lavorare per obiettivi.
Offerta personalizzata in fase finale di selezione.
Possibilità di smart working.
Ticket 8 €/giorno nei giorni in presenza in ufficio.
39 ore settimanali.
Orario:
- dal lunedì al giovedì 8:30-17:30
- venerdì 8:30-16:30.
Customer Service Representative
Zona: MM Gorla, Milano
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