International Operations Coordinator
7 giorni fa
About Us
Indie Campers is a leading campervan marketplace revolutionizing road trips for everyone. Our digital approach and customer-centric focus have created a seamless booking experience and high-quality road trips at affordable prices.
We've welcomed over 300,000 travelers from 169 countries, with over one million nights rented through our platform. Our extensive array of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
We're a technology-driven company with exciting and demanding challenges, requiring top talent and motivation to succeed. We're expanding our team and seeking motivated individuals to join our ever-developing journey.
The Role
We're looking for university students or recent graduates seeking genuine work experience, vocational placement, or an internship in our Depot in Marcon - Venice.
As an International Operations Intern, you'll represent our brand, providing world-class customer service to guests starting and finishing road trips. If you enjoy challenges, meeting new people, and fast-paced environments, this position might be your next step.
Key Responsibilities
Front-office activities:
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms, and conditions, and upsell road trip extras.
Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campervans and road trip extras and kits.
- Quality control: Maintain campervans in top condition, identify, and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
- You're a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
- You're fluent in English, have a work permit, and a valid driver's license (mandatory).
- You enjoy international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset, thriving to create solutions, and feeling comfortable getting your hands dirty.
- You want a dynamic internship where you can apply theoretical knowledge from your degree.
Indie Commitment
- All internships are compensated, with the amount depending on location, country, and region (accommodation not included).
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and the possibility of integration in Indie Campers after the internship.
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