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Campervan Service Coordinator
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Venezia, Veneto, Italia Indie Campers A tempo pienoAbout Indie CampersWe are a young and fast-growing company that specializes in campervan rentals. Our team is passionate about providing exceptional guest service, and we're looking for like-minded individuals to join us.Job DescriptionWe're seeking a highly motivated and detail-oriented Campervan Service Coordinator to join our team in Marcon - Venice. As a...
International Operations Coordinator
1 mese fa
THE ROLE
We are seeking a motivated and customer-focused individual to join our team as an International Operations Intern at our Depot in Marcon - Venice.
As an International Operations Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out. You will also be involved in front-office and back-office activities, including customer service and sales, operations handling, quality control, and support activities.
KEY RESPONSIBILITIES
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
- Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
WHO WE ARE LOOKING FOR
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
- You are fluent in English, have a work permit, and a valid driver's license (mandatory).
- You like international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
- You want a dynamic internship where you can put into practice the theoretical knowledge of your degree.
THE INDIE COMMITMENT
- All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and possibility of integration in Indie Campers after the internship.
