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Housekeeping Supervisor

2 mesi fa

Milano, Lombardia, Italia Marriott International A tempo pieno

About the Role

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our pre-opening team at Casa Brera, a luxury lifestyle hotel in Milan. As a Housekeeping Supervisor, you will be responsible for coordinating housekeeping activities, planning and distributing room-cleaning assignments, and ensuring the highest standards of cleanliness and quality.

Key Responsibilities

  • Coordinate housekeeping activities, including planning and distributing room-cleaning assignments.
  • Inspect guest rooms and public areas to ensure the highest standards of cleanliness and quality.
  • Identify and report any maintenance issues and missing or damaged property.
  • Run sold room reports, verify room status, and update status of departing guest rooms.
  • Assist Housekeeping management in managing daily activities, including laundry activities.
  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  • Document and resolve issues with discrepant rooms with the Front Desk.
  • Complete required paperwork.
  • Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Follow all company and safety and security policies and procedures.
  • Support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Enter and locate work-related information using computers and/or point of sale systems.

Requirements

  • A warm, people-oriented demeanor and a team-first attitude.
  • Positive outlook and outgoing personality.
  • Flexibility, problem-solving skills, and multi-tasking ability.
  • Great storytelling skills in English and at least intermediate Italian (both writing and speaking).
  • Previous Housekeeping supervisory experience is a big plus.
  • Ideally, technical knowledge of Opera.

About Us

Casa Brera is a luxury lifestyle hotel that offers a unique and authentic experience for our guests. We are part of Marriott International, the largest hospitality brand in the world, and we offer a range of benefits and opportunities for our employees, including world-class training and development programs, discounted room nights and meals, and a chance to work with a talented and experienced team.

What We Offer

  • A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
  • Part of Marriott International, the largest hospitality brand in the world, with national and international promotion opportunities.
  • World-class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
  • Work alongside some amazing talent - award-winning, experienced hospitality professionals.
  • Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide.
  • Discounts for your friends and family.
  • 5 euros breakfast when staying at any of our European hotels.
  • Performance and Recognition programs.
  • Wellness and sustainability initiatives.