Logistics Operations Manager

4 settimane fa


Mantova, Lombardia, Italia Kuehne+Nagel A tempo pieno
Job Description:

We are seeking a highly motivated Contract Logistics Operations Manager to join our team at Kuehne+Nagel. As a key member of our logistics operations team, you will be responsible for planning, managing, and supervising all operational activities related to your specific department. Your primary goal will be to ensure the efficient flow of goods and services, while maintaining a safe and sustainable work environment.

Your Responsibilities:
  • Collaborate with the Site Manager, System Management team, and Customer Service team to implement the warehouse operation's strategy and achieve business goals.
  • Develop and implement operational actions to pursue the achievement of warehouse and business goals, ensuring efficacy and respect of safety rules.
  • Plan logistics services related to specific departments, develop a space utilization plan, and ensure the safety and security of all managed workforce, equipment, and property.
  • Follow the receipt, inspection, storage, delivery, handling of returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met efficiently and in compliance with all applicable regulatory and quality standards.
  • Establish, monitor, and pursue KPIs achievement related to assigned areas of management and productivity, empowering teams to deliver against their KPIs to reach warehouse and business goals.
  • Make recommendations to the Site Manager to improve program operations.
  • Develop procedures to ensure efficient operation and utilization of all operating equipment.
  • Manage all operations activities related to specific departments to respect P&L guidance and avoid cost losses.
  • Embody the company's values and integrate them into your management style to inspire your team to align their behaviours with the company's goals and work towards achieving them.
  • Support team members in achieving their career goals, promote work-life balance, and commit every day to talent retention and employee engagement.
  • Demonstrate a high level of respect for diversity and take all necessary actions to embrace different perspectives, background, and experiences, ensuring equitable treatment.

Your Skills and Experiences:
  • 2-5 years' experience in large-scale (> 300FTE) highly automated fulfilment operations, preferably in multinational companies with matrix organizational structure.
  • Solid exposure to analytical and metric-oriented work contexts with a deep predisposition for people engagement and respect of safety rules.
  • Experience of communicating with a wide range of stakeholders, including peers, subordinates, and leadership in operational and fast-paced work environments.
  • Expertise with people management related to small/medium size teams (20 up to 50), preferably in logistics and/or productive work environments, with a focus on people engagement and development.
  • Practice with P&L and budget management related to medium/large size automated warehouses.
  • Exposure to logistics and/or productive work environments where the respect of safety rules has been considered a fundamental priority.


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