Logistics Operations Manager

3 settimane fa

Mantova, Lombardia, Italia Kuehne+Nagel A tempo pieno
Job Description:

We are seeking a highly motivated Contract Logistics Distribution Manager to join our team in Mantua. This individual will play a crucial role in managing logistics services for adidas and serving 19 countries across Eastern and Southern Europe.

Key Responsibilities:
  • Plan daily deliveries of customer goods in collaboration with flow planning stakeholders using TMS/OTM.
  • Develop a solid interaction with the customer to guarantee continuous alignment regarding shipment status, potential delays, and transport service schedule.
  • Operate smoothly by providing and obtaining information from/to Operation departments regarding workflow status, issues, delays, and/or advances.
  • Supervise transport services and define strategies to avoid critical delays using a statistical and metric approach.
  • Implement and execute specific actions to solve transportation issues that could compromise the warehouse workflow in accordance with operation and other departments.
  • Build and empower a strong relationship with transport carriers' partners based on daily interaction and timely communication.
  • Identify and elaborate easy-to-understand solutions to show information downloaded from TMS and other transportation tools to inform and update stakeholders.
  • Embody the company's values and integrate them into your management style to inspire your team to align their behaviours with the company's goals.
  • Support team members in achieving their career goals, promote work-life balance, and commit every day to talent retention and employee engagement.
Requirements:
  • 5-8 years of transport planning experience in large scale, highly automated fulfilment operations with a strong preference for eCommerce/Fashion/Retail fields, preferably in multinational companies with matrix organizational structures.
  • People management experience regarding transport business areas contemplating professionals with different backgrounds, preferably in work environments where integration with customers service and Operation has been crucial.
  • Familiarity with fast-paced work environments with high levels of planning variations and frequent interactions with customers and/or external stakeholders, requiring solid communication skills.
  • Exposure to dashboard data representations with the aim of creating easy-to-understand ways to communicate information to different stakeholders.
  • Accumulated wisdom about metrics and data analysis related to transport planning as practice with software's and/or ERPs/TMSs.

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