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Field Service Technician
2 mesi fa
We are seeking a skilled Field Service Engineer to join our team at Siemens S.p.A. in Italy. As a Field Service Engineer, you will be responsible for delivering exceptional customer service by installing, configuring, and repairing our Analyser Systems and Gas Chromatograph systems.
Main Responsibilities:- Perform installation, configuration, repairs, and training on assigned Analytical and Gas Chromatograph systems
- Ensure complete execution of all preventive maintenance on the assigned assets
- Work closely with the local Customer Service team
- Report all activities to satisfy Complaint Handling processes
- Interact with the Regional Support Center to ensure proper resolution of issues
- Comply with Health and Safety, Environment, and HR regulations
- Proven experience in a similar role
- Education: Bachelor degree in an engineering field or Technical Diploma
- Willingness to travel (80%) in Italy and sometimes abroad
- Previous experience in Customer-facing roles
- Team working attitude, proactive, and able to take self-initiatives
- Car License
- Passion to never-stop growing
- Respect and appreciation of each person's uniqueness, willingness to co-create and share knowledge
- Proficiency in English and Italian, both writing and speaking
- Eligibility to work in Italy
- Flexibility: trustful environment with an inclusive and flexible way of working driven by results, hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone, wi-fi connection reimbursement
- Welfare: flexible welfare programs and health insurance extendable to your family, professional and extraprofessional accident insurance, free on-site lunch options
- Never stop growing: plenty opportunities for continuous and individual learning journeys
- An inclusive team culture where you can be yourself
Siemens S.p.A. is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.