Lavori attuali relativi a ServiceNow Product Lead - Milano, Lombardia - TN Italy

  • ServiceNow Platform Lead

    5 giorni fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    Key ResponsibilitiesThe Senior Platform Architect will work with customers across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. They will provide architectural guidance across multiple engagements, develop relationships with CoEI and business leaders at the customer...

  • Servicenow Tech Lead

    3 giorni fa

    Milano, Lombardia, Italia Tata Consultancy Services A tempo pieno

    Tata Consultancy Services (TCS) is looking for a ServiceNow Tech Lead in Milan for one of our top clients, a main actor in the European and global market. With a large digital transformation already starting in the Group, they want to implement and integrate new complex interfaces, upgrade their systems and develop new business models. The candidate will...

  • Sr Solution Consultant

    2 settimane fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Digital Transformation Lead

    4 giorni fa

    Milano, Lombardia, Italia JR Italy A tempo pieno

    Job Summary:Tata Consultancy Services (TCS) is seeking an experienced ServiceNow Tech Lead in Milan for one of our top clients. This client is undergoing a large digital transformation, involving implementing and integrating new complex interfaces, upgrading their systems, and developing new business models.About the Role:The successful candidate will manage...

  • ServiceNow Tech Lead Position

    7 giorni fa

    Milano, Lombardia, Italia Tata Consultancy Services A tempo pieno

    Tata Consultancy Services (TCS) is a leading IT consultancy firm with a global presence. We are seeking a highly skilled ServiceNow Tech Lead to join our team in Milan, working for one of our top clients in the European market.This role involves dealing with various ServiceNow modules, enabling innovation and implementing recently released features. The...

  • Advisory Solution Consultant, Risk Solutions

    1 settimana fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Customer Experience Expert

    6 giorni fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    As a Specialist Solution Consultant at ServiceNow, you will play a crucial role in helping our customers achieve their business goals by developing, positioning, and delivering industry and product-specific solutions. Your primary responsibility will be to support product sales as the technical, industry, and domain expert of a client-facing sales team that...

  • Senior Enterprise Sales Representative

    7 giorni fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    About UsAt ServiceNow, our technology empowers businesses to operate efficiently and effectively. We foster a culture of innovation, where talented individuals come together to drive change and make a meaningful impact.Job DescriptionThe Commercial Account Executive will be responsible for generating new business sales revenue from software licenses within...

  • Advisory Solution Consultant

    7 giorni fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...

  • Solution Sales Executive, Employee Experience

    3 settimane fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Servicenow Architect

    1 settimana fa

    Milano, Lombardia, Italia Aretè & Cocchi Technology A tempo pieno

    Saipem S.p.A., an International Contractor with a key role in today's energy transition process, is looking for a for a SERVICENOW ARCHITECT to be part of the ServiceNow Operations Team in the IT Area.Key Responsibilities: Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet company's needs and...

  • Enterprise Architecture Lead

    5 giorni fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    Required Skills and Qualifications8+ years progressive experience as part of a professional services organization; or equivalent education/experience.Management consulting experience.Creativity with comfort running programs independently within a 'startup-paced' environment.Success driving complex issues through analysis and resolution.Industry domain...

  • GRC Solutions Architect

    6 giorni fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    **Job Summary**ServiceNow is seeking a highly skilled GRC advisory consultant to join our team. As a GRC advisory consultant, you will be responsible for providing guidance and expertise to support customers with product and solution leadership during pre-sales engagements.The ideal candidate will have a strong background in GRC and experience working with...

  • Principal Technical Consultant

    3 settimane fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Product owner

    12 ore fa

    Milano, Lombardia, Italia TN Italy A tempo pieno

    To ensure the successful implementation and maintenance of the ServiceNow product to meet DNV BUSINESS ASSURANCE's needs by collaborating with relevant stakeholders and achieving the objectives of the work pack.Responsibilities :Project Delivery Ownership: Lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across other...

  • ServiceNow Implementation Specialist

    4 giorni fa

    Milano, Lombardia, Italia JR Italy A tempo pieno

    Job Title: ServiceNow Tech LeadAbout the Role:Tata Consultancy Services (TCS) is a leading global IT services company, seeking an experienced ServiceNow Tech Lead in Milan for one of our top clients. This client is a major player in the European and global market, undergoing a large digital transformation.This transformation involves implementing and...

  • Staff Information Security Analyst- Office Of The

    3 settimane fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Enterprise Compliance Consultant

    6 giorni fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    **About the Role**We are looking for a highly motivated and experienced GRC advisory consultant to join our team. As a GRC advisory consultant, you will be responsible for providing guidance and expertise to support customers with product and solution leadership during pre-sales engagements.The ideal candidate will have a strong background in GRC and...

  • Principal Success Architect

    7 giorni fa

    Milano, Lombardia, Italia Servicenow A tempo pieno

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior ServiceNow Technologist

    4 giorni fa

    Milano, Lombardia, Italia JR Italy A tempo pieno

    Digital Transformation With ServiceNow:Tata Consultancy Services (TCS) is driving digital transformation in the European and global market. Our client, a major player in this space, is looking for an experienced ServiceNow Tech Lead in Milan.About the Job:This role involves managing various ServiceNow modules and staying up-to-date with innovative features....

ServiceNow Product Lead

1 settimana fa

Milano, Lombardia, Italia TN Italy A tempo pieno
Job Overview

The successful candidate will lead the implementation and maintenance of the ServiceNow product to meet DNV BUSINESS ASSURANCE's needs. This involves collaborating with relevant stakeholders and achieving the objectives of the work pack.

About the Role

This role requires a strong understanding of customer service processes and case management best practices. The ideal candidate will have experience in implementing and optimizing customer service solutions using ServiceNow, particularly in the Customer Service Management module.

Key Responsibilities:

  • Lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across other project teams within the Superior Customer Experience (SCE) Program at DNV Business Assurance.
  • Gather requirements, manage the product backlog, and validate DNV BUSINESS ASSURANCE BA's priorities and needs.
  • Support towards vision and roadmap development along with the program manager to be fulfilled by the development teams, ensuring alignment with business goals and strategic objectives.
  • Act as the primary contact between stakeholders and development teams to ensure clear communication and understanding.
  • Oversee the design and implementation of the ServiceNow Customer Service Management (CSM) module, ensuring it meets business requirements and industry standards.
  • Work with internal and external stakeholders, including consulting teams, to maximize product value.
  • Lead the continuous development, deployment, and maintenance of ServiceNow capabilities in CSM to improve customer service operations and overall customer satisfaction in line with the SCE Program vision.