Lavori attuali relativi a Bloomberg On-Site Support Specialist - Milano, Lombardia - Avature

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Bloomberg On-Site Support Specialist

2 mesi fa

Milano, Lombardia, Italia Avature A tempo pieno
{"h1": "Bloomberg On-Site Support Specialist", "p": "At Bloomberg, we are seeking a highly skilled and experienced On-Site Support Specialist to join our team in Milan. As a key member of our customer support network, you will provide technical assistance to our internal and external customers in the region, ensuring the fast and effective installation and servicing of critical network equipment and computers.

Responsibilities:

* Deliver outstanding on-site technical assistance for the installation and servicing of critical network equipment and computers
* Serve as the main point of contact for internal IT support within Bloomberg offices and data centers
* Collaborate with our sales teams and coordinate projects with our clients to provide technical support and ensure fast and effective installation of our products
* Effectively multitask in a fast-paced environment with a keen eye for detail

Requirements:

* Demonstrable experience in customer support
* Technical proficiency: experience working with PCs covering hardware and software and/or networking issues
* Multi-tasking and problem-solving skills as well as the ability to work independently and as part of a larger global team
* Outstanding customer service skills to clients in person and via interactive media (e.g., phone, messaging, etc.)
* Great communication skills including fluency in both Italian (written and spoken) and English
* The ability to be a real self-starter, flexible, proactive, and versatile enough to work in a remote office
* A valid driving license
* The ability to work on call for occasional evening or weekend work (in which you will get a weekday off in lieu)

We are looking for someone who is curious, proactive, and has a desire to learn new technologies and retain information. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

At Bloomberg, we offer a dynamic and collaborative work environment, competitive compensation and benefits, and opportunities for growth and development.

Apply now to become a part of our team and contribute to the success of our customers and the company.

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