Customer Quality Assurance Specialist
4 settimane fa
We are seeking a highly skilled Customer Quality Engineer to join our team at the Automotive Division of our Headquarter in Montecchio Maggiore (VI). The successful candidate will be responsible for maintaining periodic relationships with OE customers, managing analysis samples from the market, and analyzing warranty costs associated with OEM supplies.
Key Responsibilities:- Maintain periodic relationship with OE customers through performance review
- Manage periodical analysis samples from the market
- Analyze the warranty costs associated with OEM supplies and report regularly to the Internal organization
- Manage After Market customer complaints, according to internal procedures
- Internal interface with all entities involved for the introduction of new After Market products
- Collaborate in Product Development Process during introduction of new product or change in product/process to solve or anticipate potential failure modes
- Support production plants during periodical customer visits at supplier site
- Support to Quality management in the external warehouse
- Manage the product certificate needed for sales
- Technical or scientific degree (Engineering preferred)
- Knowledge of the Quality System (with preference for the automotive sector), of ISO 9001 and the IATF 16949 standards
- Customer portal management
- Knowledge of automotive tools (like APQP, FMEA, MSA, SPC and PPAP)
- Good knowledge of English
- Good knowledge of MSOffice
- 1/3 years of experience in the role
- Good communication skills
- Problem-solving skills
- Flexibility
- Organization and precision
We are an equal opportunities employer and welcome applications from candidates of both sexes. Internal applications from the Company will be considered until October, 1st 2024.
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