Front Desk Operations Manager

1 mese fa


Egna, Trentino-Alto Adige, Italia 7Pines Resort Sardinia A tempo pieno
Job Description

Front Office Supervisor

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at 7Pines Resort Sardinia.

Key Responsibilities:

  • Manage front desk operations, including check-in/check-out processes, guest requests and phone calls.
  • Ensure guests receive exceptional customer service and resolve any problems or complaints.
  • Maintain accurate records and reports, including cash handling and room assignments.
  • Supervise, train and coach front desk staff.
  • Ensure that all front office equipment and supplies are maintained and in good working order.
  • Keep current on hotel policies, procedures, and promotions.

Requirements:

  • Minimum 2 years of experience in a front desk or related role
  • Strong communication and customer service skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Knowledge of Microsoft Office and hotel management software
  • Bachelor's degree in hospitality management or a related field (preferred)

Salary Information:

The estimated salary for this position is approximately €30,000 - €40,000 per year, depending on qualifications and experience. This salary range takes into account the cost of living in Sardinia and the level of experience required for the role.



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