Front Desk Operations Manager
1 mese fa
Front Office Supervisor
We are seeking a highly skilled and experienced Front Office Supervisor to join our team at 7Pines Resort Sardinia.
Key Responsibilities:
- Manage front desk operations, including check-in/check-out processes, guest requests and phone calls.
- Ensure guests receive exceptional customer service and resolve any problems or complaints.
- Maintain accurate records and reports, including cash handling and room assignments.
- Supervise, train and coach front desk staff.
- Ensure that all front office equipment and supplies are maintained and in good working order.
- Keep current on hotel policies, procedures, and promotions.
Requirements:
- Minimum 2 years of experience in a front desk or related role
- Strong communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of Microsoft Office and hotel management software
- Bachelor's degree in hospitality management or a related field (preferred)
Salary Information:
The estimated salary for this position is approximately €30,000 - €40,000 per year, depending on qualifications and experience. This salary range takes into account the cost of living in Sardinia and the level of experience required for the role.
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