Mobility Solutions Specialist
4 settimane fa
At Ayvens, we're shaping the future of mobility.
We're looking for a talented individual to join our team and contribute to our mission of delivering innovative mobility solutions to our customers.
About the Role:
This role involves managing the operational activities related to the provision of mobility products and services, ensuring high levels of service quality and adherence to internal standards and customer agreements.
Main Responsibilities:
- Manage reporting activities related to invoice management;
- Manage CRM;
- Collaborate with the technical department for technical issue management;
- Manage customer complaints and information requests;
- Archive delivery/return and vehicle handover documents.
Requirements:
- Bachelor's degree;
- Flexibility and teamwork;
- Customer orientation and communication;
- Stress management and result-oriented attitude;
- Good knowledge of Office applications;
- Basic knowledge of English language.
Why Ayvens?
With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services, and multi-mobility solutions to customers of all sizes. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment, and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large-scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
*ALD Automotive | LeasePlan will rebrand to Ayvens across all 44 countries by 2025.
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