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IT Infrastructure Manager

2 mesi fa


Santa Maria in Prato, Lombardia, Italia ZURU Tech A tempo pieno

About ZURU Tech:

ZURU Tech is a pioneering technology company that aims to revolutionize industries through innovative solutions and automation advancements. With a strong presence in various sectors, including toys, tech, and FMCG, ZURU Tech is committed to driving change and improving lives through technology.

Founded by visionary entrepreneurs, ZURU Tech has grown rapidly to become a global organization with a team of over 5000 members across 30 international locations. Our mission is to harness the power of technology to create a better future.

Role Summary:

We are seeking a highly skilled and experienced IT Infrastructure Manager to lead and manage our IT infrastructure and operations in Europe. The ideal candidate will have a strong background in cybersecurity, extensive experience with the Microsoft ecosystem, and a passion for leveraging generative AI to drive innovation. This role is pivotal in ensuring the security, efficiency, and scalability of our IT systems to support our global operations.

Key Responsibilities:

IT Infrastructure Management:
  • Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including networks (LAN, WAN, wireless networks, network security), servers, storage, and security systems across a multi-site global network.
  • Develop and implement IT strategies, policies, and procedures to ensure the organization's infrastructure meets current and future needs.
  • Evaluate new technologies and recommend upgrades or replacements to enhance the organization's infrastructure.
  • Write scripts to automate system processes.
Cybersecurity:
  • Ensure the security and integrity of the organization's data and information systems, including firewalls, VPNs, intrusion detection systems, and endpoint protection.
  • Develop and enforce robust security policies and procedures.
  • Lead initiatives to identify, mitigate, and manage cybersecurity risks.
  • Conduct regular security audits and vulnerability assessments.
  • Create a red and a blue team for pen-testing and threat mitigation.
AI and Tools:
  • Leverage our devops and Software Development teams in India and Italy to deploy servers offering tools at scale.
  • Together with our Machine Learning team in Modena, Italy, drive the adoption of Generative AI solutions that enhance productivity across all departments.
  • Collaborate with departments to identify AI use cases and implement AI-driven solutions to improve business processes.
  • Write simple Python/Go/Rust/Javascript tools to offer services and tools.
Network Operations:
  • Monitor system performance and implement improvements to optimize efficiency and reliability.
  • Oversee network operations, monitor performance, and troubleshoot network issues to ensure optimal uptime and performance.
Disaster Recovery and Business Continuity:
  • Oversee disaster recovery and business continuity planning for the organization's IT infrastructure.
Vendor Management:
  • Manage vendor relationships and negotiate contracts for network services and equipment.
Microsoft 365/Office 365, Active Directory, and Deskside Support:
  • Manage and lead the configurations and maintenance across Microsoft 365, Office 365, and Active Directory services.
  • Plan, implement, and manage upgrades, patches, and migrations for both Office 365 and Active Directory.
  • Troubleshoot and resolve issues related to Microsoft 365, Office 365, and Active Directory services, ensuring minimal disruption to business operations.
  • Oversee and lead the deskside support team, providing guidance and ensuring timely and effective resolution of technical issues for end-users.
  • Develop and implement streamlined processes and procedures to enhance deskside support services and improve user satisfaction.
  • Collaborate with global IT teams to ensure consistency in configurations, policies, and support practices across all regions, promoting unified standards and best practices.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CISSP, CISM, CCSP, OWASP, MCSE) are a plus.
  • Proven experience in network management and administration, with a strong understanding of network protocols, technologies, and best practices.
  • Proven experience in managing Linux servers.
  • Extensive experience with Unix CLI and Windows Powershell.
  • Extensive experience with scripting to automate system tasks with at least one of Bash/Python/Go/Rust/JavaScript.
  • Extensive experience with the Microsoft ecosystem (Teams, Azure, OneDrive, SharePoint).
  • Deep understanding of cybersecurity principles and practices, including firewalls, VPNs, and intrusion detection systems.
  • Proven experience in managing IT projects, including system upgrades and new implementations.
  • Strong background in disaster recovery and business continuity planning.
  • Experience with real-time distributed data synchronization and big data management (50+ TB of data).
  • Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.
  • Strong English communication skills.
Additional Requirements:
  • Ability to travel as needed.
  • Strong leadership skills and a proactive, results-oriented mindset.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

What We Offer:

  • Flexible work hours with a core time from 10:00 to 12:00 am.
  • Hybrid work-from-home policy with opportunities for remote work.
  • Paid relocation assistance for three months in Milan.
  • International work environment with a diverse team.
  • Competitive salary range of €40,000 - €50,000 per year.