Customer Service Liaison

4 giorni fa


Ancona, Marche, Italia Fercam A tempo pieno

Key Responsibilities:
    Resolve customer complaints and issues efficiently while ensuring high levels of customer satisfaction.
    Collaborate with other departments to address customer needs and improve processes.
    Coordinate tasks with the logistics team to track shipments and resolve delivery issues that may arise.

BASIC REQUIREMENTS:
    High school diploma or equivalent required.
    Previous experience in customer service or a similar role is considered a plus.
    Proficiency in Microsoft Office and both spoken and written English.

SOFT SKILLS:
    Reliability
    Teamworking
    Negotiating
    Customer Orientation
    Problem Solving

What We Offer:
    A professional path in an international and rapidly growing company.
    Continuous training thanks to the extensive company catalogue.
    Access to dedicated websites to purchase discounted products, services, and trips at very affordable prices.
    Free assistance for your tax declaration.
    Reimbursement of your expenses for personal sporting activities (gym) up to 50% of the total amount.
    Access to Sanilog, a free supplementary healthcare fund.



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