French Speaking Wholesale Customer Service Representative

2 giorni fa


Milano, Lombardia, Italia Language Matters A tempo pieno
About the Role

We are seeking a highly skilled French-speaking Wholesale Customer Service Representative to join our team in central London. As a key member of our multilingual team, you will be responsible for providing exceptional customer service to our wholesale clients, utilizing your fluency in French and English.

Key Responsibilities
  • Provide timely and professional responses to client queries via phone and email.
  • Proactively manage returns and exchange issues, ensuring seamless customer experience.
  • Process and track orders with accuracy and efficiency.
  • Collaborate with the sales team and other departments to achieve business objectives.
  • Stay up-to-date with new products and promotions, maintaining a deep understanding of our fashion offerings.
About You

To succeed in this role, you will require:

  • Previous experience in a fast-paced wholesale customer support environment.
  • Fluency in French and English, both written and spoken.
  • Solid experience providing wholesale customer support services in a product support and/or order dispatch environment.
  • Knowledge of Microsoft programs, particularly Excel VLOOKUP and Pivot tables.
  • A keen interest in fashion and a strong desire to work in a dynamic, customer-focused environment.

Please submit your CV in English and Word format to Valentina for consideration.



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