French Speaking Wholesale Customer Service Representative
2 giorni fa
We are seeking a highly skilled French-speaking Wholesale Customer Service Representative to join our team in central London. As a key member of our multilingual team, you will be responsible for providing exceptional customer service to our wholesale clients, utilizing your fluency in French and English.
Key Responsibilities- Provide timely and professional responses to client queries via phone and email.
- Proactively manage returns and exchange issues, ensuring seamless customer experience.
- Process and track orders with accuracy and efficiency.
- Collaborate with the sales team and other departments to achieve business objectives.
- Stay up-to-date with new products and promotions, maintaining a deep understanding of our fashion offerings.
To succeed in this role, you will require:
- Previous experience in a fast-paced wholesale customer support environment.
- Fluency in French and English, both written and spoken.
- Solid experience providing wholesale customer support services in a product support and/or order dispatch environment.
- Knowledge of Microsoft programs, particularly Excel VLOOKUP and Pivot tables.
- A keen interest in fashion and a strong desire to work in a dynamic, customer-focused environment.
Please submit your CV in English and Word format to Valentina for consideration.
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