Italian Craftsmanship Sales Professional
4 settimane fa
About Artemest
Artemest is a digital destination that offers unrivalled access to the world of Italian craftsmanship and design. Our sophisticated platform showcases over 60,000 products designed and handmade in Italy by 1,500 of the country's most talented artisans. We're dedicated to bringing the work of Italian artisans to the world stage, while preserving traditional craftsmanship methods.
Job Overview
As a Sales and Customer Relationship Intern at Artemest, you'll play a key role in managing presales activities, ensuring strong performance in terms of conversion and average order value. You'll also be responsible for handling customer care daily activities, interacting with suppliers, and working closely with other departments to ensure an excellent level of customer experience.
Responsibilities
• Manage all presales activities to convert incoming sales leads effectively
• Handle customer care daily activities, including emails and calls
• Interact with suppliers to manage customers' requests and negotiate the best solution
• Work closely with other departments to ensure an excellent level of customer experience
• Continuously evaluate internal customer care processes and propose business development initiatives
Requirements
• Degree in languages or humanistic disciplines
• Passion for Sales and Design, with a proactive approach
• Italian native, professional proficiency in English and French
• Exceptional problem-solving and organizational skills, with strong orientation to results
• Ability to manage relations and negotiations, with excellent communication skills
Our Perks
We're a young team with an entrepreneurial mentality, always looking for people eager to step up their tasks and skills in a positive and innovative work environment.
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