Front Office Manager
4 settimane fa
The 7Pines Resort Sardinia is seeking a highly skilled and experienced Front Office Manager to join our team.
Key Responsibilities:- Train, cross-train, and retrain all front office personnel to ensure excellent customer service and operational efficiency.
- Participate in the selection of front office personnel to ensure the right candidates are hired for the role.
- Supervise workload during shifts to ensure smooth operations and high-quality service.
- Evaluate the job performance of each front office employee to identify areas for improvement.
- Verify that accurate room status information is maintained and properly communicated to ensure seamless guest experiences.
- Resolve guest problems quickly, efficiently, and courteously to maintain high levels of customer satisfaction.
- Relay information to appropriate personnel to ensure effective communication and collaboration.
- Work within the allocated budget for the front office to ensure financial efficiency and effectiveness.
- Check cashiers in and out and verify banks and deposits at the end of each shift to maintain accurate financial records.
- Conduct regularly scheduled meetings of front office personnel to discuss performance, provide feedback, and set goals.
- Prepare revenue and occupancy forecasting to inform business decisions and drive revenue growth.
- Ensure that employees are, at all times, attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
- Monitor all V.I.P.'s special guests and requests to provide exceptional service and ensure their needs are met.
- Review daily front office work and activity reports generated by Night Audit to identify areas for improvement.
- Review Front office log book and Guest feedback forms on a daily basis to ensure high levels of customer satisfaction.
- Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs.
- Perform other duties as requested by management to ensure the smooth operation of the front office.
- University degree.
- Ability to read, speak, write, and understand Italian and English.
- At least 2 years' experience supervising hotel reception, experience in cash management, accounting procedures, and administrative tasks.
- Knowledge of the Hyatt world and its general policies.
-
Front Office Manager
2 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Ibiza A tempo pienoJob Title: Front Office ManagerThe 7Pines Resort Sardinia is seeking a highly skilled and experienced Front Office Manager to join our team.Duties and Responsibilities:Lead and manage the front office team, ensuring excellent guest service and seamless operations.Develop and implement effective training programs for front office staff.Monitor and control...
-
Front Office Manager
4 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Ibiza A tempo pienoJob Title: Front Office ManagerAbout the Role:The 7Pines Resort Sardinia is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences and efficient front office operations.Key Responsibilities:Train, cross-train, and retrain front...
-
Front Office Manager
3 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Ibiza A tempo pienoJob Title: Front Office ManagerThe 7Pines Resort Sardinia is seeking a highly skilled and experienced Front Office Manager to join our team.Key Responsibilities:• Train and develop front office personnel to ensure excellent customer service and high-quality performance.• Participate in the selection and recruitment of front office staff.• Supervise and...
-
Front Office Manager
3 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Ibiza A tempo pienoJob Title: Front Office ManagerThe 7Pines Resort Sardinia is seeking a highly skilled and experienced Front Office Manager to join our team.Key Responsibilities:• Train and develop front office personnel to ensure excellent customer service and high-quality performance.• Participate in the selection and recruitment of front office staff.• Supervise and...
-
Assistant Front Office Manager
4 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoAssistant Front Office ManagerWe are seeking a highly motivated and experienced Assistant Front Office Manager to join our team at 7Pines Resort Sardinia. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our hotel.Key Responsibilities:Assist the Front Office...
-
Assistant Front Office Manager
3 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoAssistant Front Office ManagerWe are seeking a highly motivated and experienced Assistant Front Office Manager to join our team at 7Pines Resort Sardinia. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our hotel.Key Responsibilities:Assist the Front Office...
-
Front Office Manager
3 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Ibiza A tempo pienoJob Title: Front Office ManagerThe 7Pines Resort Sardinia is seeking a highly skilled and experienced Front Office Manager to join our team.Key Responsibilities:• Train, cross-train, and retrain front office personnel to ensure excellent service delivery.• Participate in the selection process of front office personnel to ensure the right fit for our...
-
Assistant Front Office Manager
1 mese fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoAssistant Front Office ManagerWe are seeking a highly motivated and experienced Assistant Front Office Manager to join our team at 7Pines Resort Sardinia. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and ensuring seamless operations.Key Responsibilities:Assist the Front Office Manager in overseeing...
-
Front Office Manager
2 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoFront Office Manager - SardiniaThe 7Pines Resort Sardinia is seeking a highly skilled Front Office Manager to lead our front desk team.Key Responsibilities:Train, cross-train, and retrain front office personnel to ensure excellent service standards.Participate in the selection process for front office staff.Supervise workload during shifts to ensure...
-
Assistant Front Office Manager
4 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoAssistant Front Office ManagerWe are seeking a highly motivated and experienced Assistant Front Office Manager to join our team at 7Pines Resort Sardinia. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our hotel.Key Responsibilities:Assist the Front Office...
-
Assistant Front Office Manager
3 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoAssistant Front Office ManagerWe are seeking a highly motivated and experienced Assistant Front Office Manager to join our team at 7Pines Resort Sardinia. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our hotel.Key Responsibilities:Assist the Front Office...
-
Assistant Front Office Manager
3 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoAssistant Front Office ManagerWe are seeking a highly motivated and experienced Assistant Front Office Manager to join our team at 7Pines Resort Sardinia. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our hotel.Key Responsibilities:Assist the Front Office...
-
Front Office Manager
1 settimana fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoThe 7Pines Resort Sardinia is seeking a highly skilled Front Office Manager to join our team.Key Responsibilities: Train, cross-train, and retrain front office personnel to ensure seamless service delivery. Participate in the selection process of front office personnel to ensure the right fit for our resort. Supervise workload during shifts to maintain...
-
Assistente Manager Front Office
3 giorni fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoDescrizione del LavoroIl 7Pines Resort Sardinia è alla ricerca di un Assistente Manager Front Office per completare il suo team di alta qualità. L'idealista candidato dovrà avere una solida esperienza lavorativa nella gestione di Front Office di hotel di lusso europei ed essere in grado di comunicare efficacemente in inglese.RequisitiCittadinanza...
-
Luxury Hotel Front Office Assistant Manager
1 settimana fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoJob SummaryWe are seeking an experienced Assistant Front Office Manager to join our team at 7Pines Resort Sardinia. The ideal candidate will have a background in luxury hotels and excellent communication skills.Key ResponsibilitiesAssist the Front Office Manager in overseeing the daily operations of the front desk.Provide exceptional customer service to...
-
Front Office Manager
7 giorni fa
Arzachena, Sardegna, Italia 7Pines Resort Ibiza A tempo pienoJob Title: Front Office ManagerJob Summary:The 7Pines Resort Sardinia is seeking a highly skilled Front Office Manager to oversee the daily operations of our hotel reception. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, managing front office personnel, and maintaining accurate room status information.Key...
-
Front Office Supervisor
3 settimane fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoFront Office Manager Job DescriptionThe 7Pines Resort Sardinia is seeking a highly skilled and experienced Front Office Manager to join our team.Key Responsibilities:Train, cross-train, and retrain front office personnel to ensure exceptional guest service.Participate in the selection and development of front office staff.Supervise front office operations...
-
Front Office Manager
1 settimana fa
Arzachena, Sardegna, Italia 7Pines Resort Ibiza A tempo pienoJob Title: Front Office ManagerJob Summary:The 7Pines Resort Sardinia is seeking a highly skilled Front Office Manager to lead our front desk team. As a key member of our management team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of service.Key Responsibilities:Train, cross-train, and retrain front...
-
Front Office Manager
1 mese fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoFront Office Supervisor Job Description7Pines Resort Sardinia is seeking a highly skilled Front Office Supervisor to join our team.Key Responsibilities:Manage front desk operations, including check-in/check-out processes, guest requests, and phone calls.Ensure guests receive exceptional customer service and resolve any problems or complaints.Maintain...
-
Front Office Team Member
7 giorni fa
Arzachena, Sardegna, Italia 7Pines Resort Sardinia A tempo pienoSummaryWe are seeking a highly motivated and experienced Assistant Front Office Manager to join our team at 7Pines Resort Sardinia. The ideal candidate will have a background in luxury hotels and excellent communication skills.Key ResponsibilitiesAssist the Front Office Manager in overseeing the daily operations of the front desk.Provide exceptional customer...
