Sales and Customer Service Representative

3 settimane fa


Florence, Toscana, Italia Luisaviaroma A tempo pieno

Luisaviaroma is a leading global luxury goods e-commerce company with a strong online presence.

Job Summary

We are seeking a highly skilled Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing exceptional customer service and promoting our luxury products to clients.

Key Responsibilities
  • Provide personalized customer service to clients, offering guidance on product selection and styling.
  • Develop in-depth knowledge of our luxury products, including fabrics, styles, and wearability.
  • Work collaboratively with the sales team to achieve sales targets and provide exceptional customer experiences.
  • Maintain visual merchandising standards, ensuring stores are visually appealing and well-organized.
  • Process sales transactions, manage cash and credit transactions, and maintain a high level of accuracy.
  • Provide customer assistance, including answering questions, resolving issues, and offering product recommendations.
  • Participate in training and development programs to enhance product knowledge and sales skills.
Requirements
  • Ability to work effectively in a team environment.
  • Willingness to travel between stores and offices.
  • Flexibility and adaptability in a fast-paced retail environment.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Minimum B2 proficiency in English.
  • Prior sales experience in the luxury womenswear sector.
What We Offer
  • Full-time employment with a competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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