Sales and Customer Service Representative
3 settimane fa
Luisaviaroma is a leading global luxury goods e-commerce company with a strong online presence.
Job SummaryWe are seeking a highly skilled Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing exceptional customer service and promoting our luxury products to clients.
Key Responsibilities- Provide personalized customer service to clients, offering guidance on product selection and styling.
- Develop in-depth knowledge of our luxury products, including fabrics, styles, and wearability.
- Work collaboratively with the sales team to achieve sales targets and provide exceptional customer experiences.
- Maintain visual merchandising standards, ensuring stores are visually appealing and well-organized.
- Process sales transactions, manage cash and credit transactions, and maintain a high level of accuracy.
- Provide customer assistance, including answering questions, resolving issues, and offering product recommendations.
- Participate in training and development programs to enhance product knowledge and sales skills.
- Ability to work effectively in a team environment.
- Willingness to travel between stores and offices.
- Flexibility and adaptability in a fast-paced retail environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Minimum B2 proficiency in English.
- Prior sales experience in the luxury womenswear sector.
- Full-time employment with a competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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