Global Retail Operations Assistant
4 settimane fa
Job Summary
We are seeking a skilled Global Retail Operations Assistant to join our dynamic team in Milan. As a key member of our retail operations team, you will play a crucial role in supporting the management of non-merchandising categories and collaborating with various teams to ensure seamless operations.
Key Responsibilities
- Support the WW Retail Ops team in managing non-merchandising categories, including creative, finance, industrial, and supply chain teams.
- Implement retail procedures and best practices to ensure high-quality standards.
- Design and deliver online and in-person training for after-sales experts in stores.
- Monitor after-sales performance KPIs and service levels in stores.
- Support the team in managing retail operations projects, such as certificate of craft developments and reporting, store capacity calculator implementation, and after-sales excellence.
Requirements
- Degree in Economics or Engineering.
- Excellent analytical and planning skills.
- Proficient in Microsoft Office.
- Previous working experience in luxury or fashion industry.
- Fluent in English.
- Strong team player.
- Flexible and proactive.
- Solution-oriented.
About Us
Bottega Veneta S.R.L is a global luxury group that offers endless possibilities to learn and grow. We are committed to building a diverse workforce and fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
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