Global Retail Operations Assistant

2 settimane fa

Milano, Lombardia, Italia Bottega Veneta S.R.L A tempo pieno

Job Summary

We are seeking a skilled Global Retail Operations Assistant to join our dynamic team in Milan. As a key member of our retail operations team, you will play a crucial role in supporting the management of non-merchandising categories and collaborating with various teams to ensure seamless operations.

Key Responsibilities

  • Support the WW Retail Ops team in managing non-merchandising categories, including creative, finance, industrial, and supply chain teams.
  • Implement retail procedures and best practices to ensure high-quality standards.
  • Design and deliver online and in-person training for after-sales experts in stores.
  • Monitor after-sales performance KPIs and service levels in stores.
  • Support the team in managing retail operations projects, such as certificate of craft developments and reporting, store capacity calculator implementation, and after-sales excellence.

Requirements

  • Degree in Economics or Engineering.
  • Excellent analytical and planning skills.
  • Proficient in Microsoft Office.
  • Previous working experience in luxury or fashion industry.
  • Fluent in English.
  • Strong team player.
  • Flexible and proactive.
  • Solution-oriented.

About Us

Bottega Veneta S.R.L is a global luxury group that offers endless possibilities to learn and grow. We are committed to building a diverse workforce and fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

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