Global Retail Operations Assistant

7 giorni fa


Milano, Lombardia, Italia Bottega Veneta S.R.L A tempo pieno

Job Summary

We are seeking a skilled Global Retail Operations Assistant to join our dynamic team in Milan. As a key member of our WW Retail Operations team, you will play a crucial role in supporting the management of non-merchandising categories and collaborating with various teams to ensure seamless operations.

Key Responsibilities

  • Support the WW Retail Ops team in a 360° management of non-merchandising categories, including creative, finance, industrial, supply chain, and distribution teams.
  • Implement retail procedures and best practices, designing and delivering online and in-person training for after-sales experts in-store.
  • Cooperate with the Industrial team to ensure the best quality standards and support Customer Care for client requests.
  • Monitor After Sales performance KPIs and service levels in-store.
  • Manage several Retail Operations projects, such as Certificate of Craft developments, Store Capacity Calculator implementation, and After Sales excellence.

Requirements

  • Degree in Economics or Engineering.
  • Excellent analytical and planning skills.
  • Proficient in Microsoft Office.
  • Previous working experience in luxury or fashion industry.
  • Fluent in English.
  • Strong team player, flexible, and proactive.

About Us

Bottega Veneta S.R.L is a global luxury group committed to building a diverse workforce. We believe diversity enriches the workplace, fostering leadership skills and helping every employee reach their full potential in a stimulating and fulfilling environment.



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