Global Retail Operations Assistant

6 giorni fa


Milano, Lombardia, Italia Bottega Veneta S.R.L A tempo pieno

About the Role

We are seeking a highly skilled and experienced Global Retail Operations Assistant to join our dynamic team in Milan. As a key member of our team, you will play a crucial role in supporting the development of our retail operations and ensuring the delivery of exceptional customer experiences.

Key Responsibilities

  • Support the management of non-merchandising categories, including creative development, budgeting, and forecasting.
  • Collaborate with cross-functional teams, including finance, industrial, and supply chain, to ensure timely production and delivery.
  • Communicate with regional retail teams to ensure successful launches and adherence to guidelines.
  • Implement retail procedures and best practices to drive business growth and customer satisfaction.
  • Design and deliver online and in-person training for after-sales experts in store.
  • Monitor after-sales performance KPIs and service levels in store.
  • Support the management of retail operations projects, including certificate of craft developments, store capacity calculator implementation, and after-sales excellence initiatives.

Requirements

  • Degree in Economics or Engineering.
  • Excellent analytical and planning skills.
  • Proficient in Microsoft Office.
  • Previous working experience in luxury or fashion industry.
  • Fluent in English.
  • Strong team player.
  • Flexible and proactive.
  • Solution-oriented.

About Us

Bottega Veneta S.R.L is a leading luxury fashion brand committed to excellence and innovation. We offer a dynamic and stimulating work environment that fosters growth and development. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their background.



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