Global Retail Operations Assistant
6 giorni fa
About the Role
We are seeking a highly skilled and experienced Global Retail Operations Assistant to join our dynamic team in Milan. As a key member of our team, you will play a crucial role in supporting the development of our retail operations and ensuring the delivery of exceptional customer experiences.
Key Responsibilities
- Support the management of non-merchandising categories, including creative development, budgeting, and forecasting.
- Collaborate with cross-functional teams, including finance, industrial, and supply chain, to ensure timely production and delivery.
- Communicate with regional retail teams to ensure successful launches and adherence to guidelines.
- Implement retail procedures and best practices to drive business growth and customer satisfaction.
- Design and deliver online and in-person training for after-sales experts in store.
- Monitor after-sales performance KPIs and service levels in store.
- Support the management of retail operations projects, including certificate of craft developments, store capacity calculator implementation, and after-sales excellence initiatives.
Requirements
- Degree in Economics or Engineering.
- Excellent analytical and planning skills.
- Proficient in Microsoft Office.
- Previous working experience in luxury or fashion industry.
- Fluent in English.
- Strong team player.
- Flexible and proactive.
- Solution-oriented.
About Us
Bottega Veneta S.R.L is a leading luxury fashion brand committed to excellence and innovation. We offer a dynamic and stimulating work environment that fosters growth and development. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their background.
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