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Customer Service Representative Spagnolo

2 mesi fa

Milano, Lombardia, Italia Gi Group S.P.A A tempo pieno

Job Title: Customer Service Representative Spagnolo

About the Job:

Gi Group S.P.A, a leading company in the field of human resources and recruitment, is seeking a highly skilled and multilingual Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Receive and respond to customer calls, emails, and chats in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Resolve customer complaints and issues in a fair and efficient manner
  • Work collaboratively with other team members to achieve customer satisfaction and loyalty
  • Meet or exceed customer service standards and metrics

Requirements:

  • Excellent written and verbal communication skills in Italian and Spanish (C1 level or higher)
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
  • Strong problem-solving and conflict resolution skills
  • Ability to work independently and as part of a team
  • Basic computer skills and familiarity with customer service software

What We Offer:

  • A comprehensive training program to ensure your success in the role
  • A competitive salary and benefits package
  • The opportunity to work with a leading company in the field of human resources and recruitment
  • A dynamic and supportive work environment

How to Apply:

If you are a highly motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.