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International Operations Coordinator

1 mese fa

Bari, Puglia, Italia Indie campers A tempo pieno
About Indie Campers

Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a strong focus on customer-centricity and digital innovation, we've developed a seamless booking experience and a wide range of high-quality road trip options at affordable prices.

We've welcomed over 300,000 travelers from 169 countries, with over one million nights rented through our platform. Our team is growing, and we're looking for talented individuals to join us on our mission.

The Role

We're seeking university students or recent graduates who are eager to gain genuine work experience, vocational placement, or an internship in our Depot in Bari. As an International Operations Intern, you'll represent our brand, provide exceptional customer service, and ensure our guests have a world-class experience.

Key Responsibilities:

  • Front-office activities: Customer service and sales, check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, and upsell road trip extras.
  • Back-office activities: Operations handling, aligning reservations with available campervans, verifying and preparing campers and road trip extras and kits, quality control, and maintaining campervans in top condition.

Requirements:

  • Student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
  • Fluency in English, a valid driver's license, and a work permit.
  • International environment experience, cultural adaptability, and a strong customer service orientation.
  • Problem-solving mindset, ability to create solutions, and comfort with getting hands dirty.

What We Offer:

  • Compensated internship, with the amount depending on location, country, and region.
  • Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
  • International opportunities and possibility of integration in Indie Campers after the internship.